In their words — page 3
“A genuine BIG thank you for helping us find exactly the right home.
You did an excellent job of keeping us focused, offering honest advice, challenging our thinking when necessary and knowing when to push and when to give us space. Having someone we trusted to filter the noise, oversee everything and guide us through the process was genuinely invaluable. We ended up with the right house, at the right price – and that is ultimately the measure of success.”
“We worked with Black Brick for over two years on our house search.
Their support through this time was outstanding. They gave unwavering practical advice, saved us from making a terrible purchase, and kept us sane during a very trying house search and purchase process. Camilla, Tom and Alex were nothing but wonderfully supportive: absolutely on top of everything, and gave us outstanding advice. They helped us through at least two extremely serious purchase attempts until we finally landed a sale with an extremely belligerent and unreasonable seller. Anyone buying a high value house needs to recruit Black Brick to chaperone them through the process with outstanding professionalism, outstanding data driven advice, and a highly personal touch. We couldn’t give enough praise and thanks to Camilla and her team, especially Tom and Alex. Thank you!”
“We needed to find the right home in London quickly, and Alex Oliver at Black Brick made it happen.
Tireless, responsive and genuinely on our side throughout — he moved at the speed we needed and still gave us the candid advice we relied on to make the decision. We couldn't be happier with the house or with the service.”
“Many thanks to Tom. It was great working with him and he did a wonderful job”
“I am super happy about the service provided by Black Brick. Lorraine found me the perfect apartment!
I would never be able to find it myself. They were patient with me during the search and understood all my requests. I definitely recommend!”
“I really appreciate all the good work to achieve this. Thank you for making the purchase happen and we are so pleased with the property.
We are really grateful to you for all your hard work and thoroughness.”
“Excellent - from start to finish.
Very strong sourcing of properties, filtered to show only the best, efficient and flexible arranging visits, strong technical skills to advise, excellent advice and management during negotiation process - they found us a lovely apartment and saved us money! Last but not least Tom was a real pleasure to work with - professional and personable.”
“It would not be possible for us to own a second home in London without the experience, competence, and professionalism of Black Brick’s Property Management service.
The icing on the cake is that the individuals who help look after our flat are genuinely kind and lovely people who will stop at nothing to make sure we are happy and comfortable — an extraordinary team providing extraordinary service.”
“We engaged Black Brick as our buying agents and had the pleasure of working with Dominic and Tom.
Following an initial set of viewings over the summer, Black Brick helped us refine the search parameters based on the initial set of viewings and navigate the real estate landscape. Their inputs and advice proved to be both prescient and on-point; ultimately prompting us to reconsider our own initial requirements for a move-in towards renovating an existing property. Throughout the whole process, Dom and Tom have been patient, insightful, delivering service to an exceptional standard and ultimately securing for our family an exceptional deal in an excellent location. Moreover, the transaction had several complications, which Dom and Tom managed with great aplomb and tact. We would - without hesitation – recommend Black-brick to potential buyers.”
“I had an excellent experience working with Black Brick on the purchase of my property in London.
From the outset, the team demonstrated a high level of professionalism, market knowledge, and responsiveness. Their guidance was instrumental in navigating what can often be a complex and time-consuming process. At every stage, from property selection to negotiation and completion, they provided clear advice, strategic insight, and proactive support.
I would highly recommend their services to anyone looking for a trusted buying advisor in the London property market.”
“Jason was the best property manager we have ever had — we actually were incredibly sad to be moving as we did not want to lose him!
Thank you so much for all your help throughout our tenancy, and for going above and beyond, as not many property managers or landlords do.”
“We are incredibly fortunate to have our London property managed by Jason Wei at Black Brick.
Jason exemplifies unparalleled professionalism, combining meticulous attention to detail with exceptional responsiveness.
His team conducts comprehensive weekly inspections and proactively addresses everything from routine maintenance to complex issues, ensuring our property remains in pristine condition. What truly sets Jason apart is his 24/7 availability — whether it is a minor query or an urgent matter, he provides immediate, solutions-oriented responses.
His deep market expertise and client-centric approach make him an indispensable partner in property management.”
“Our experience with Black Brick has been excellent from the very beginning.
We were struck early on by the team's responsiveness, the depth and quality of their analysis, and the way they consistently placed our needs and preferences at the heart of the process.
Rather than overwhelming us with options, Black Brick presented a focused set of high-quality opportunities that genuinely aligned with what we were looking for. Their guidance during the negotiation phase was outstanding and made a complex process feel structured, transparent, and well managed.
We are delighted with the Bloomsbury apartment we have just completed on and felt supported by trusted, highly competent advisors throughout.
Black Brick is a very professional firm, and we would strongly recommend them to anyone considering a property purchase in London.”
“This is my second time in 10 years working with Black Brick's buying agents.
Both times have been excellent experiences. In addition to finding and securing my dream properties, I was especially impressed with their customer service, attention to detail and proactiveness. I cannot imagine buying a home without them and would absolutely work with them in future.”
“After 15 years of engaging with a number of property management service providers, I have found the perfect manager and will not be looking back!
Black Brick have London’s pre-eminent property managers and the quality, consistency, and knowledge that they team bring to the table is unsurpassed. Whether it be managing relationships with letting agents, tenants, suppliers or contractors, Black Brick's property manager's provide unsurpassed service and make my life remarkably easy when it comes to overseeing my property portfolio.”
“Thank you so much for helping us clarify exactly what it was we were looking for in a property.
In addition, for searching out this beautiful house for us, working with you guys at Black Brick, particularly you Tom, has made this search for a new home such a pleasure, and just as importantly, great fun for us. Thank you also for introducing us to all of the brilliant people who have been guiding us and organising so much behind the scenes leading us through the complicated buying process so calmly getting us to this point. We’re so grateful to everyone involved who has been professional but very approachable. We’ve both been so impressed with the meticulous and painstaking work of each person in their own area of expertise. Everyone at each stage of the process has been remarkable. Every step has been smooth, efficient, and seemingly stress free (for us!).”
“It would not be possible for us to own a second home in London without the experience, competence, and professionalism of Black Brick”
“Black Brick has taken care of my apartment for a number of years. They have been particularly invaluable during the pandemic when I was not able to return to London for more than 2 years.”
“We feel very fortunate to have our flat in London managed by Black Brick. The property management team are highly professional and take great care with every detail”
“We could not have found our new home without you. I do not understand how anyone at this level can buy a house without a buying agent.”
“Black Brick worked as our advisor on a London property search spread across four different neighbourhoods.
Not only were the property options presented off market in line with our needs but the service and pre work on each of them was amazing (we live abroad). Additionally the assistance through valuation, purchasing and executing the property including the engagement and briefing of service providers was second to none. I cant imagine buying a property again without Black Brick”
“We had a great experience working with Black Brick Property to find a rental apartment.
Tom, who worked closely with us, was prompt, attentive and conscious of our likes and dislikes. We were shown properties that were within our specifications which was efficient and time saving for all concerned. Being new to London, it was good to have someone who knows the housing market well enough to consolidate available properties from various rental agencies. Tom did his homework and gave us inside knowledge of each property, which enabled us to take informed decisions. It saved us a lot of time and effort!”
“Camilla Dell and her world-class team were key to our successful purchase of a stunning three-bedroom flat in Marylebone.
We felt we were in the very best trustworthy hands from the start, which was especially important as we were overseas during much of the search and buying process. The Black Brick team is professional, proactive, and friendly -- and met all of our needs in a timely and efficient manner. While we already knew London well and are ourselves seasoned property owners in several countries, Black Brick\'s insider information provided us with early access to a stunning newly listed property in a highly sought after Crescent. Her team then shepherded through the entire transaction, including connecting us with expert legal counsel and finally with a superb architect / contractor team who carried out our extensive renovations. Black Brick is truly a \"one-stop\" shop that made not only our buying, but ultimately also our construction process seamless and enjoyable. We have nothing but praise and unequivocal recommendation for Camilla and her firm.”
“I recently had the pleasure of working with Black Brick Property Solutions to find an apartment in London, and I cannot recommend them enough!
From the beginning, the team displayed utmost professionalism, making the entire process seamless and worry-free. Their keen attention to detail and genuine care for our needs made our experience exceptionally pleasant. If you’re looking for a reliable property consultant that goes above and beyond, look no further than Black Brick Property Solutions. A heartfelt thank you to the team for making our apartment hunt such a delightful experience!”
“Rupert was able to use his contacts with local Estate Agents, and knowledge of the area to secure viewings on a number of properties over a period of 4 months.
As a complete newbie to viewing properties, it was a real learning curve, and although the goal posts moved a number of times throughout this search, Rupert took it in his stride and guided and enabled me to re-focus on what my priorities were. Without a doubt, if I had not had Rupert to steer me it would have been an almost impossible search.”
“I assigned Anna to assist with our search in Cornwall. We were looking for the impossible and were searching for our dream Cornish abode for our final move.
Anna was diligent in our search and very quickly produced a portfolio of properties for us to consider. We cannot recommend Anna highly enough. We still remain in touch to this day.”
“It would have been very hard without you, Rupert. Thank you so much for all your understanding which I know was severely tested on one occasion at least!
It was such a huge comfort for me to know that you were there, so easy to talk to, so kind and patient. Your knowledge and expertise were invaluable to us....you have been a wonderful source of advice, guidance and encouragement throughout the process. We always knew that you had our best interests at heart...and seriously think we would have given up without your steady encouragement and support.”
“Black brick were very efficient in helping us find houses that were not yet publicly available but also were of great assistance through the bidding process and the execution process making a large house purchase feel as easy as buying a coffee in starbucks!”
“Black Brick were my buying agents. I do not live in the UK and didn't know how the UK real estate market works.
Black Brick made it easy and understandable. They listened very carefully to my needs and desires and subsequently guided me through the whole process, explained what is going at the moment and what is coming. They are always easy to reach and ready to answer any questions or give the advice. And last but by no means least, they found me the property within less then 2 months and it was exactly what I wanted! I can highly recommend Black Brick.”
“My husband and I recently relocated to London this fall and engaged Black Brick as our search agent.
They were knowledgeable, kind and helpful in all aspects of our move. We had a short timeframe and specific criteria (ie 2 bedrooms, 2 baths, tall ceilings, sunlight, etc) and Black Brick proved invaluable in our search. The Central London real estate market is insane. The weak pound Sterling and rising interest rates caused an influx of foreign investors and low inventory creating a super sellers’ market and many bidding wars between buyers. Black Brick viewed and culled over 40 properties on our behalf, persevering until he found us the perfect flat.
Even though, we had an accepted bid, another buyer started a bidding war. (UK bids are not legally binding until an “exchange of contracts” that usually occurs 6-8 weeks after an accepted bid.) However, this is when Black Brick's expertise and charm shone through. Not only did he secure us the flat, exchanging contracts in less than 2 weeks, but we purchased it for less than the competitor’s bid. No doubt, without Black Brick we would never have found the flat, much less been successful at purchasing it. We highly recommend Black Brick to anyone thinking of entering the London real estate market.”
“Black Brick were an amazing help with my property purchase. Everything was very efficient and stress free.
They provided multiple shortlisted properties for me to review, arranged 8 property viewings which we managed to complete in under 3 hours, managed all of the negotiations during the offer phase & I completed with a brilliant discount off of the asking price of the property. I would never purchase another property again without the help of Black Brick - their input was completely invaluable.”
“Camilla, Tom and the team at Black Brick were instrumental in helping us find a flat in a perfect location in London for our family.
They understood our needs through numerous meetings prior to our visiting London in person, then showed us a full portfolio of homes when we were able to travel . They explained the advantages of the different areas and really understood how our needs would be met. When we liked a certain flat in a building, Tom was able to use his network to find a larger flat in the same building that was off market, but available. We also appreciated the support after our bid was placed and accepted. They were able to connect us to local banks, designers, contractors, property managers--which made the transition much easier.”
“We engaged Black Brick as buying agent with our property search in London in Aug 2021.
Despite being overseas, having very specific requirements and a fairly tight timeline (because of our impending move back to London), Black Brick was able to help us find our amazing family home that ticked all of the boxes!
The Black Brick team are professional, knowledgeable and have a very good sense of what their clients needs are. They have a lot of experience in the property market and will guide you along the way from property search, negotiation, conveyancing and legal process etc, which gave us a great piece of mind. We really appreciate their responsiveness (sometimes answering questions during holidays or odd hours given timezone differences for important matters) and post-completion concierge services as well!”
“We had a fantastic experience with Black Brick. Tom found us an amazing house, completely off market. Highly professional, really useful advice and lovely to work with throughout.”
“The Black Brick team did a fantastic job helping us buy a property in London.
Their professionalism and knowledge about the local market impressed us. They made themselves available, always ready to help and support us during our search and decision making. This is the best agency I have worked with and I would happily recommend them to anyone looking for their perfect property.”
“We worked with Tom at Black Brick to source for us a rental property at short notice.
This is the message we sent Tom after securing us a most desirable property: On behalf of us both, I wanted to thank you for a job extremely well done. To secure a property for us which was not yet marketed, particularly one so appealing, is a great testament to your value add. Now we shall be able to relax for the weekend knowing we have a lovely place to move to next Friday.”
“A very professional company, Without us onsite at all, Black Brick guided us patiently through the two year process: from property search, contract negotiation, inspection, smooth completion, and even furnishing.
They were always on top of every detail and we trust their advice 100%.”
“We didn't have a clue how to buy a house. All we heard were horror stories and friends feeling overwhelmed and disappointed by their experience.
No one ever told us it was easy and great when they bought their home. I asked a friend who just bought a house what he would have done differently and he said 'I wish I used Black Brick'. It was the best decision we could have made. Tom and Camilla are experts who had our backs throughout the entire process and made it seamless - not just the transaction but all the parts of the puzzle. We had very specific requirements and Tom spent time making sure we were aligned. They saved us a ton of time, money and we learned so much under their guidance. It was also easy and great.”
“We have known Camilla Dell and her team of professionals for the past 11 years.
They helped us with our first purchase in Prime Central London, and have done so too with two more properties. Why do we keep coming back to Black Brick? A few good reasons. They're exceptionally knowledgeable about the pulse of property, particularly in PCL. Black Brick's professional advice is fact-driven and spot-on accurate. Their ability to negotiate and source the right properties at the right price is superb. Without this skill, caveat emptor! Black Brick are honest and frank, they don't sell hype or push secondary agendas. What you see is what you get and they've been consistent like this for the 11 years we've dealt with them. Finally, they're just really pleasant people to deal with. Polite, responsive, friendly. We have no hesitation in recommending them and have written this review with pleasure.”
“We would heartily recommend Tom and the Black Brick team after our experience working with them to purchase a flat in central London.
It has been a much longer & more complex than expected journey together due to us living overseas and added Covid challenges but they have continually kept us informed and ensured we felt in expert hands from the beginning. When we finally had an opportunity to come to London, they quickly, professionally, expertly & warmly provided us with the short list and hand held us through the entire process to completion and now on to rental, we look forward to continuing the Black Brick relationship.”
“We worked with Black Brick both on the rental and purchasing market for the last 2 years, the initial idea being to rent a property and discover London before settling down on the long term.
They did comprehensive work in both cases to our great satisfaction. Their ability to understand and adapt to our very specific needs, their patience, made all the difference. Always available, Black Brick advised us wisely with great professionalism, and his extended network allowed us to have a clear view of our targeted market. Black Brick is highly recommended for any search in London, which happens to be a complex and granular market, difficult to access properly otherwise.”
“Our experience finding, viewing, and purchasing a very special London flat was only possible thanks to the Black Brick team.
We felt confident that our interests were in superb hands from the very start and marvelled at the team’s patience and skill at navigating what turned out to be a trickier process than we’d expected (Covid, Grade I Listed Building, my husband & I based in the US). Black Brick also provided us with introductions to exceptional legal talent and to the architect/builders with whom we’ll work on renovations. Our specific contact, Camilla Dell was cheerfully available at all times (we’re seven time zones behind London) and didn’t leave anything to chance. We are happy to recommend Black Brick unconditionally to anyone who wants to work with professionals with deep knowledge, discretion, and invaluable experience. We would hire them immediately were we to purchase another UK property.”
“We reached out to Black Brick to help us find a home in Fulham.
We didn’t know what was available or what our expectations should be. Black Brick took the time to walk us through our options and how they would meet our requirements.
Even after we decided on a property, Black Brick helped us through a very stressful process with lots of unknowns in the midst of a global pandemic. We had many setbacks but his expertise and guidance was available to us every step of the way and was greatly appreciated.”
“I have been looking for a house for more than a year. But over the last few months I came in contact with Black Brick.
They are extremely professional and have resources and knowledge at their disposal which helps them to find the solutions you require. Thanks to them we have just got a wonderful new house and they have helped with every step along the way.”
“We recommend Black Brick highly, they are fantastic at what they do.
Tom was an absolute pleasure to work with. Whilst our target area (Dulwich) was not one they’d done a lot of work in before, he was quick in getting to grips with it and provided genuinely helpful insight and advice from his considerable experience. Tom was able to source an ideal family home for us, wholly off-market. He was instrumental in ensuring a smooth conveyancing process right through to completion. Nothing was too much trouble. Having such a thoughtful, insightful and commercial partner working with us, really made all the difference.”
“We appointed Black Brick to search for a property in London and gave them a fairly stringent requirement list.
We were delighted with their pleasant and extremely professional approach which ensured we only saw properties that fully met our requirements. They provided return transport and escorted us to all viewings. They made one feel we were their only customers which, considering their workload, was a triumph on their part. Within a month they had found our ideal property and more than saved their fee by negotiating a significant reduction in the asking price. I have no hesitation in recommending them.”
“It has been a pleasure working with Black Brick. I would like to thank you for your dedication, persistence and unwavering commitment to getting this deal over the line!
We shall be sure to keep you in mind for future property transactions in the London area.”
“We couldn’t have achieved this purchase without you. You have been absolutely wonderful throughout the whole process and we can’t thank you enough for all you’ve done.
Your professional help and advice are greatly appreciated.”
“Thank you, and especially Alex for your brilliant service in helping us purchase Stock House.
We had not expected to achieve our goals in such a short time frame and in a very satisfying way. Alex realized very quickly our priorities and criteria, and proposed very relevant properties. It’s a challenge to discover the - sometimes unmentioned - wishes of customers, and to permanently fulfil them. Your recommendations for a solicitor and mortgage broker were also very helpful and they proved to be a great team. Thank you for guiding us and helping us to understand the differences between buying in Germany versus the UK - we could not have done it without you.”
“You’ve been professional from start to finish. Punctual, commercial, rationale, respectful and value added throughout.
We will use you and only you again if/when it comes to the next search. And I will recommend you to anyone who I know is looking to buy. Top class work, Black Brick. You’ve 100% earned your commercials.”
“I met with a number of companies with a view to purchasing a number of properties in London.
What impressed me from the beginning was that the Black Brick team worked through our needs in a meticulous way and went about finding our properties in the same manner, as opposed to some 'nudge nudge, wink wink' old boys network. Tom and Alex understood the nuances of the various locations, never tried to push us in a particular direction against our will and were always conscious of our concerns about potentially fragile state of the confidence in the London property market. They found multiple properties and we have bought two which we're very happy with the negotiated outcomes. They have been truly excellent.”
“My sister and I, were looking for our first home which we were to purchase together.
At the very start of our search process when, we weren’t really sure what we wanted or whether both sets of needs could be accommodated. Thanks to Alex’s complete understanding of the market and grasp of the wide ranging brief we gave him, after only a month (!) of looking we found our perfect home and Alex managed to secure it at below the asking price. We cannot thank Black Brick, and especially Alex, enough for making our first house buying experience exceptional in every way. We definitely would not have our new home without them!”
“Great work done by Black Brick! Tom has very quickly understood our needs and found us exactly the right home in Primrose Hill. Thank you all very much for your help.”
“Having been a client of Camilla's more than ten years ago regarding a Smithfield property, I made contact with her out of the blue to get her thoughts on how I could help launch my two London based, mid 20's offspring into the world of property ownership in the capital.
She responded immediately, connected my son & daughter with Jamie and barely ten weeks later my daughter has completed on a lovely apartment in Ladywell which is perfect for her. He and his associates were very responsive, very professional and clearly very adept at dealing with people nervously entering the market as opposed to just the mid and top tiers that they are more easily synonymous with.
Highly recommended and very good value.”
“With our family growing, we were looking to upgrade from our small space in Bethnal Green to a larger family home in North London.
We initially managed the search ourselves, but after 6 months of looking become a little dispirited at the difficulty of finding something in our price range.
We were unsure about whether a buying agent was worthwhile for us, but came to the conclusion that buying a family home was probably the biggest investment we would ever make, and it made sense to have experts to help guide us through. We had an initial meeting with Camilla and the Black Brick team and were immediately impressed with their market knowledge, professionalism and their ability to give us an independent view as to what we could realistically achieve on our budget.
Jamie was our point of contact at Black Brick and he provided us with tremendous support through the whole process. In our case, we actually found a property relatively quickly – but what we hadn’t immediately appreciated was the support that Jamie would also provide in managing the whole purchase process from offer through to completion. Through the offer negotiation, Jamie’s market knowledge meant that we were making informed decisions about the true value of the property and resulted in us achieving a price well below the seller’s initial asking price. In addition, the chain was quite complex, and once the offer had been accepted, Jamie really took it on himself to manage the entire chain to make sure that it all went through. Jamie really went above and beyond what we had expected – if he hadn’t been involved, the purchase would never have happened.
In summary although we had initial doubts as to whether a buying agent would make sense for us, we found their support invaluable in helping us achieve our goal and finding a great family home. The investment was definitely worthwhile (both financially and in time and effort) and we would have no hesitation in using Black Brick again or recommending them to others.”
“Working with Black Brick was a great experience. They were able to source our property in Saint Martin Lofts off the market, which we would have never been able to access on our own.
They also saved enormous time by recommending high quality service providers for each step of the process, and were always available when we had questions. We unreservedly recommend them for anyone interested in purchasing a property.”
“We just wanted to express our thanks for all the effort and time you put into our property search.
We wont forget your patience and dedication to finding the right home for us in areas unfamiliar to us.”
“Through our role we liaise with many Property Agents, Managers and Advisors on a daily basis.
Having so many contacts in the UK property market provides our Company the choice of the very best the market has to offer with our preferred Property Agent List reflecting this. Black Brick Property Solutions LLP (“Black Brick”) is among the top of this list due to their continued professionalism, exceptional service, personal touch and fantastic results for our clients.
From sourcing the correct property in Harbour Reach for the respective client or structure, guidance offered during the purchasing process, to refurbishment work and the appointment of a Letting Agent, our interaction with Black Brick is always a positive experience and made all the more smooth due to their experience and hand-on approach. I would not hesitate to recommend them to clients or friends”
“I am delighted that we have exchanged contracts on Queens Gate Gardens. Thank you very much for what you have done for us.”
“I wanted you to know what a pleasure it was to work with Black Brick on the recent purchase of my new home on Holmdale Road in London.
The were friendly, focused and attentive every step of the way and I attribute our success in finding the right home to their diligence. We really came to know each other quite well through this process.
Finally, I want to say that your company provides a wonderful service and I wish you many years of future success.”
“We purchased our investment property, Viridian Apartments, with Black Brick as our buying agent.
Upon completion, we had the task of redecorating the property and finding a tenant. After reviewing the proposals from other reputable agents with prominent offices in Battersea, we decided to strengthen our relationship with Black Brick and appointed them as our managing agents.
Though other agents were offering lower commissions, we decided that as overseas landlords, our property and our tenant would be better looked after by an agent who would be more personally involved. They are extremely efficient, knowledgeable, hardworking and has a delightful personality. The redecoration and furnishing was completed in a timely manner and done efficiently and to a high standard, due to the great relationship that Black Brick have with their service providers and the close supervision that they undertake.
Black Brick's guidance was invaluable in promptly finding a professional couple as our tenants, and negotiating the lease and rental. This was done in the week before Christmas, when everyone else would have been preoccupied with the festivities, and deferred the property to January’s listing! I am pleased to say that we made the right decision, and I believe that our tenants are extremely happy with the service that they receive whenever there is an issue with the property.”
“You and your team have been most professional in this transaction, I look forward to expanding our relationship as we look for other investments in he future.”
“On behalf of my family , I want to tell you how much we appreciate the endless effort and care of service you dedicated to getting Albion Gate to its optimum condition, in both cleaning and maintaining.
We all admired your ingenuity in creating that outstanding follow up and service to us. I was personally impressed with the way you kept your self-motivated and focused as if you are the apartment owner, even in the face of several obstacles, you managed through with great determination.”
“I switched to Black Brick because of the disappointing service I was experiencing through my high street letting agent's property management services.
It has been an excellent decision. Their responsiveness and thoroughness has made my life as an overseas land lord much easier. I would recommend their services to anyone in a similar situation.”
“Being a Black Brick customer for more than one year, I feel very satisfied with the service.
My property manager is always prompt, kind and responsive, which gives me the knowledge that my property in Thackeray House is in good hands.”
“As a non resident, I am very pleased I could find Black Brick Property Management Service to help us manage our property on John Street in London.
They bring a real trouble free service, and help us to solve the administrative and practical details. They were also very helpfull for the decoration and the furniture of the flat. They are always available and very effective. I am very satisfied with the service and would highly recommend it.”
“My wife and I used Black Brick’s buying service to acquire our property in Drayton Gardens in 2014 as a secondary residence.
We were very happy with the buying service so when it came to considering engaging someone to look after the property in our absence it made sense for us to consider Black Brick’s vacant care service. We have now used the service for 9 months and are as pleased with this service as we were with the buying service. Since we are based overseas it is important to us to have someone on the ground in London who we are confident will maintain our property in an efficient and professional manner. Black Brick’s service has fully met our requirements. The weekly inspections and prompt addressing of any maintenance issues and pre arrival and post departure services, have meant that on our visits to London, we have been able fully to enjoy the property rather than spend time trying to deal with property related issues ourselves.”
“We would like to thank Black Brick property management for their excellent and attentive service in renting and managing all aspects of our property in Sloane Avenue mansions.
The superb advisory service we received from Black Brick allowed us to secure the property we wanted while we were overseas, and this encouraged us to have Black brick manage our property.
The property management team, has and continues to, do a phenomenal job in managing our property, from taking care of refurbishing and furnishing the flat to securing tenants with the best rental terms in the London. As foreign buyers, we have limited knowledge and capability in managing our own property and Black Brick’s great property management team gives us both mental and financial peace of mind. We highly recommend Black Brick, a very professional company with a great team.”
“It was great pleasure to work with you and your colleagues on the purchase of our property in Queens Gate.
We are impressed by the level of professionalism and will recommend Black Brick to our friends. Thank you very much for your help and attention”
“The best decision we as a couple, who were new to the Richmond market and after 12 months of fruitless attempts to close on a selected home, was appoint Black Brick.
Black Brick hit the ground running and helped us refocus our attention on the targeted homes by re-positioning our offers /strategy. This eventually resulted in us securing our preferred choice in Sudbrook Gardens, despite the home never coming to market.
Without the Black Brick team we would not have secured our new home.”
“What can I say, I have been dealing with you for nearly a year now and the service just keeps getting better!”
“Black Brick provided an outstanding service. Their knowledge of the property market is extensive, and on numerous occasions, they went beyond the call of duty to attend to our requirements.
In short, they turned what had been a stressful experience into a very rewarding event”
“Black Brick displayed an acute awareness from day one as to what my true needs were.
Not only did they successfully find my current home, but they also found my first property for me in London and then I utilised their managed sales service to sell that property. They did a fantastic job, negotiating the best deal with the right agent to ensure I sold my property at the best possible price. We then instructed Black Brick to find us a bigger home. Within a short space of time, they identified a number of suitable options until they found our ideal home for us. Despite what was a difficult transaction, Black Brick ensured a smooth process throughout and we are delighted with their high level of service and dedication to our needs. They are always available and work hard to get the deal done. I would not hesitate in recommending them”
“Camilla Dell is that rare person who instinctively recognises a client's needs and will absolutely and resolutely not stop until those needs are satisfied.
We have been thoroughly satisfied by her handling of our property purchase and her refusal to be defeated even in the most grueling negotiation stages!”
“As a busy foreign buyer, Black Brick was perfect for me in finding my ideal property in the UK by providing me the necessary market intelligence and know-how to take the ideal decision”
“Once again, Black Brick have come to our rescue. This is the second time that we have used Black Brick's services, which speaks to our confidence in the care and attention they provide.
They were attentive to our every need, and ensured that the process of finding a new home was hassle-free, professional, and speedy. Despite what turned out to be a rather gruelling transaction, they were always at hand to ensure that the process was never stressful. We were continually impressed with the Consultant's dedication and attention to detail, and as such, would not hesitate in recommending Black Brick”
“As you know, we had been looking for a long time before we appointed you, and I was very impressed with how you understood what we wanted and managed to focus on our exact requirements.
If it wasn't for Black Brick, I am sure we would still be looking for a new home”
“I just wanted to thank you for your very professional approach to finding us our new home”
“Black Brick were instrumental in identifying a range of suitable properties in our preferred area, in our decision making process and in negotiating the best price for the property.
Their proactive approach and strong network helped us achieve a successful search and acquisition”
“We want to compliment Black Brick's property management group.
They have been fantastic, both when things are going along fine and when there is any spot of trouble. Our rented property has had some maintenance issues and we have been very pleased at the high level of service Black Brick's team provided. They not only resolved the issues quickly and efficiently, but were an absolute pleasure to deal with”
“We have in fact recommended Black Brick to buyers whose search we have been unable to assist with and we look forward to future business between our two companies”
“My firm has worked successfully with Black-Brick on numerous property transactions ranging from £1,700,000 to over £8,000,000.
They clearly have an excellent understanding as to the requirements of their clients and I can honestly say they have been a pleasure to work with”
“Black Brick’s concierge service has saved me a lot of time and hassle in taking complete control of sorting out the transfer of all utility services.
It is just one less thing you have to concern yourself with at the time of moving house”
“The highest level of service that I've received clearly makes me a return client of your firm. I'm looking forward to working with Black Brick again on the second project”
“Black Brick have been extremely helpful and professional throughout the process and have provided me with most valuable informal advice and assistance in handling the painful letting/management agent search process as well as with tremendous support in evaluating the tenancy offers”
“I am delighted to report that the flat which was purchased by my company earlier this year with the assistance of your firm has just been successfully let, and I'm ready to focus on a second purchase for my other company without delay”
“I appreciate your kind wishes and great work”
“All the credit for the good work goes to you and your outstanding team for delivering excellent results for the closure of this transaction”
“Keep up the good work!”
“I must say, I am satisfied with your level of involvement and assistance. Am especially grateful to Caspar who has been patient and positive until the end”
“It has been a pleasure having your firm advise me on my property investments in the UK”
“I must say that working with Black Brick was an extremely pleasurable experience, and I am very excited about Blore House”
“Throughout the entire process, Black Brick was professional, conscientious and motivated.
They had significant experience and knowledge of the market in the United Kingdom. I was consistently impressed by their prompt response in returning calls, searching for properties, response to queries and setting up tours”
“An absolute pleasure to work with”
“They exhibited immense knowledge of the London property market and laboured to get the best for me while also letting me understand the financial implication and expected yield of any property purchase, they were also very trustworthy”
“The savings in time and effort more than accommodate for their costs, but more so, their insights into the local property markets are something that very few buyers could match.
Black Brick is highly ethical and never pushes for a “quick deal” to suit them; rather, they’ll persist with efforts to ensure that their customers are satisfied”
“Working with Black Brick made the property search, deal negotiation and final move as efficient, fast and as painless as possible. I could not have had a better experience”
“I was very impressed with the amount of communication and the dedication I was given through my property search in central London and since I'm an International buyer, their communication and detailed information was very much essential.”
“I have had extensive property transactions with the company for over 5 years and have found their service to be excellent, professional and courteous at all times, I have no hesitation in recommending them.”
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