It would have been very hard without you, Rupert. Thank you so much for all your understanding which I know was severely tested on one occasion at least! It was such a huge comfort for me to know that you were there, so easy to talk to, so kind and patient. Your knowledge and expertise were invaluable to us….you have been a wonderful source of advice, guidance and encouragement throughout the process. We always knew that you had our best interests at heart…and seriously think we would have given up without your steady encouragement and support.